An order management system (OMS) is a comprehensive electronic solution that automates businesses to manage product orders from sales capture through inventory shipping.
It coordinates customer tracking across all sales marketplaces to enable accurate visibility into sales management throughout the order-to-cash process.
An OMS allows retailers handle the full order journey effectively, from the point a purchaser submits an order to its effective fulfillment and potential return.
It improves inventory management by delivering real-time visibility on inventory levels and order details, enabling enterprises order management system to refine their delivery methods and boost buyer loyalty.
An effective OMS unifies with other organizational systems like online store platforms, fulfillment management systems, financial software, and logistics carriers oms to power a seamless order fulfillment process from start oms to delivery.